Typically leads come through to us with Name, Phone Number, Email Address, Lead Type, and Source. If your lead source provides additional details like the address they were interested in, we may be able to set that up as well.

If someone says “STOP” the AI will mute itself and won’t send any more messages. This is essentially an opt-out, and we cannot continue a conversations once they have opted out. If they say they aren't interested right now - we will enroll them in a "reconnect later" campaign.

The call will automatically forward the phone listed in your account settings.

The call will ring through from and appear as the lead’s phone number - not the AI’s

We automatically mention a few mainstream lead sources by name - if the CRM is communicating that lead source to us

➡️ Facebook, Zillow, Realtor.com, and Trulia for example

If the lead comes from a different source, or we don’t know the source, we will default to “our website”.